Smienk Dakwerken attaches great importance to the protection of your personal data. In this privacy statement, we explain which personal data we collect, why we process this data, and what rights you have. We process your personal data carefully and in accordance with the General Data Protection Regulation (GDPR).

Who are we?

Smienk Dakwerken is responsible for the processing of personal data as described in this privacy statement.

Do you have any questions about this privacy statement or the processing of your data? Please contact us using the contact details on our website.

Which personal data do we process?

When you use our services or contact us, we may process the following personal data, among others:

• First and last name;
• Address details;
• Phone number;
• Email address;
• Company name (if applicable);
• Details regarding your application or order;
• Invoice and payment details;
• Correspondence via email, telephone, or contact form;
• IP address and data about your visit to our website.

We process only personal data that is necessary for our services.

Why do we process your personal data?

Smienk Dakwerken processes personal data for the following purposes:

• Answering questions or quotation requests;
• Drafting and executing agreements;
• Carrying out roofing work;
• Scheduling appointments;
• Sending quotations, invoices, and other correspondence;
• Handling payments;
• Improving our services;
• Complying with legal obligations, such as tax retention obligations.

On what basis do we process your data?

We process personal data only when there is a legal basis for doing so, such as:

• The execution of an agreement;
• Complying with a legal obligation;
• Your consent;
• Our legitimate interest, such as improving our services or maintaining customer contact.

How long do we retain your data?

We do not retain personal data longer than necessary for the purpose for which it was collected.

We retain data that we are required to retain pursuant to tax legislation for the statutory retention period of at least seven years.

Provision to third parties

Smienk Dakwerken never sells your personal data to third parties.

We share personal data only when this is necessary for our services or when we are legally obliged to do so. Examples include:

• Bookkeeper or administration office;
• Payment services;
• Hosting and IT service providers;
• Suppliers or subcontractors involved in the execution of an assignment;
• Government agencies if required by law.

We enter into a data processing agreement with parties that process personal data on our behalf, if legally required.

Security of personal data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, alteration, or disclosure.

Cookies

Our website may use cookies to ensure the website functions properly and to analyze its usage.

Functional cookies are necessary for the website to function.

If we use analytical or marketing cookies for which consent is required, we ask for your prior consent via a cookie banner.

You can find more information about this in our cookie statement.

Your rights

You have various rights regarding your personal data under the GDPR.

You have the right to:

• to view your personal data;
• to have your data corrected;
• to have your data deleted;
  to object to the processing;
• to limit the processing;
• to transfer your data to another party;
• to withdraw previously given consent.

Would you like to exercise one of these rights? Please contact us. We will respond to your request within one month at the latest.

Complaints

Do you believe that we are not handling your personal data carefully? If so, we would naturally like to hear from you so that we can find a solution together.

In addition, you have the right to file a complaint with the Dutch Data Protection Authority via:

www.autoriteitpersoonsgegevens.nl

Changes

Smienk Dakwerken reserves the right to amend this privacy statement whenever required by law, regulations, or our services.

The most current version is always published on our website.

Contact

Do you have questions about this privacy statement or about the processing of your personal data? Then please contact Contact Smienk Dakwerken via the contact details on our website.